Privacy Policy

Last updated: 27th August 2025

Blended Products Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data, and your rights under the UK GDPR and Data Protection Act 2018.

1. Who we are

Blended Products Ltd is the data controller responsible for your personal data.
Registered office: Blended Products Ltd, Unit 11B, The Flarepath, Elsham Wolds Industrial Estate, Brigg, DN20 0SP
Email for data protection queries: Marketing@Blendedproducts.com
Telephone: 01652 680 555

If you have questions about this policy or how your data is handled, please contact us using the details above.

2. What personal data we collect

Depending on how you interact with us, we may collect:

• Contact details (name, email, phone number, postal address)

• Account and order details (products purchased, delivery information, payment details)

• Marketing preferences and email subscription details

• Interaction data (email opens, link clicks)

• Technical data (IP address, browser type, how you found our website)

3. How we use your data and legal basis

We only use your personal data when the law allows us to. The purposes and legal bases are:

• To provide our services and fulfil orders (contract)

• To respond to your enquiries (legitimate interest/contract)

• To send you marketing communications, newsletters, and offers (consent – you can withdraw at any time)

• To analyse website and marketing performance (legitimate interest)

• To comply with legal or regulatory obligations (legal obligation)

4. Marketing communications

We will only send you marketing emails if you have actively opted in to receive them. You can unsubscribe at any time by clicking the link in any email or by contacting us directly.

5. Sharing your data

We never sell your data. We may share your data with trusted third-party suppliers who help us deliver our services, such as:

• IT and hosting providers

• Email and newsletter platforms

• Payment processors

These suppliers only process your data under our instructions and are subject to strict confidentiality and security obligations.

If any supplier stores or processes data outside the UK/EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

6. How long we keep your data

We only keep your personal data for as long as necessary to fulfil the purpose for which it was collected, including to comply with legal, accounting, or reporting requirements. Examples:

• Newsletter data: kept until you unsubscribe (with a record retained to ensure you are not re-subscribed).

• Order details: typically retained for 6 years for accounting/tax purposes.

• Email interaction data: stored for up to 24 months, after which it is anonymised.

7. Your rights

You have the following rights under data protection law:

• Right of access – request a copy of the personal data we hold about you.

• Right to rectification – ask us to correct inaccurate or incomplete data.

• Right to erasure – request deletion of your data where there is no legal reason for us to continue processing.

• Right to restrict processing – ask us to pause processing in certain circumstances.

• Right to object – object to our processing, including marketing.

• Right to data portability – request transfer of your data to you or another organisation.

• Rights relating to automated decision-making – we do not use your data for automated decisions.

To exercise these rights, please contact us using the details in section 1. We may need to verify your identity before responding.

8. Security measures

We use appropriate technical and organisational security measures to protect your personal data, including secure servers, encryption of sensitive data (such as passwords and payment details), and restricted access for authorised personnel only.

9. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. Please check their policies when you visit them.

10. Complaints

If you are unhappy with how we have handled your data, please contact us in the first instance. You also have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113

11. Updates to this policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or email. Please check back regularly for updates.